![]() ![]() If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. The difference in capacity ensures that the devices that use a 21700 battery have more power. If you need to exchange it for the same item, send us an email at and send your item to: Battery Clearing House, 2201 S Wilmington St, Suite 100 Raleigh, NC 27603, United States. HomeTorches & batteriesGet smarterVersus18650 vs 21700 batteries. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. 18650 batteries are what would be considered a. (Osborne, 2019) These batteries are used in flashlights, laptops, electronics and even some electric cars because of their reliability, long run-times, and ability to be recharged hundreds of times over. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The 18650 battery has a voltage of 3.6v and has between 2600mAh and 3500mAh (mili-amp-hours). Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return (for any reason besides being defective), items must be unused and in the same condition that you received it. In addition only items that are not marked "As Is" are eligible for returns/refunds. If 30 days have elapsed since your purchase, we can no longer offer a refund or exchange.
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